PRIVACY POLICY NESTOR DESIGNS

Storage of Personal Information on Nestor Designs - Privacy Policy

Your personal integrity is important to us and you should always be completely confident when you submit your personal information to us.
Any kind of information directly or indirectly attributable to a physical person who is in life is regarded as a personal data. We treat them in accordance with applicable laws and we want to demonstrate how we handle your personal information with this Privacy Policy.

The Privacy Policy applies when we, (Nestor Designs), provide services and products related to your purchase. For service matters and other contact with us, as well as visit our website. Personnel responsible for processing your personal information is Nestor Designs, Brogränd 23, 831 41, Östersund.

We are responsible for processing your personal information in accordance with applicable laws.
 

When is your data processed?
In order for you to visit our website, purchase our goods or services, monitor our incoming deliveries or contact us for support or information, we must collect and process personal information about you. We also collect and update your address information through third party services for address updating.

The information collected from you when purchasing, booking and monitoring goods is required for you to enter into an agreement with us and to provide our services and offers.

Why do we process data:

  •     In order to fulfill our agreements with you as a customer, such as the execution of purchases, dispatch of goods, invoicing and payment, and providing support.
  •     In order to provide customer service, answer questions, correct incorrect information
  •     In order to manage the customer relationship and provide our services
  •     Provide relevant information and custom offers in newsletters as well as on the web
  •     Improve our customer offering, such as development of services, products and features
  •     Follow applicable legislation, such as accounting laws, distance trading laws, consumer purchasing laws, etc.


What kind of data we store:

  •     First and last name
  •     Social Security Number, Organization Number
  •     Address
  •     E-mail address
  •     Phone number
  •     Payment details
  •     Customer number
  •     IP address and information about your use of our website


Legal bases & Storage times

In order to manage our purchases, as well as deliver our orders, we save following information in the customer register:

  •     Name, address, social security number, organization number, telephone number and e-mail
  •     Geographic information
  •     IP address, device information, log information
    Legal basis for saving the information: Terms of sale
    Storage time: two years after you last purchased something


In order to provide support and handle any complaints, we save following in the order register:

  •     Name, address, telephone number and e-mail
  •     Geographic information
  •     IP address, device information,
  •     Payment Reference
  •     Purchased goods
    Legal basis for saving information: Consumer purchases, distance trading
    Storage time: Three years after you last purchased something


To ensure that legal requirements are complied with, such as the accounting law, we save following information in the order register:

  •     Name, address, telephone number and e-mail
  •     Geographic information
  •     IP address, device information,
  •     Payment Reference
  •     Purchased goods
    Legal basis for the savings: Bookkeeping Act
    Storage time: as long as we are required to save the data in accordance with applicable law


To market our goods and services by email, we save following information in the customer register / newsletter register:

  •     Name, address, telephone number and e-mail
  •     Geographic information
    Legal basis for saving: Interest balance
    Storage time: two years after you last purchased something

 

In order for you to monitor when a product comes into stock again, we save following information in the security register:

 

  •     E-mail
    Legal basis for saving: Interest balance
    Storage time: Until the item returns to stock


In order for you to retrieve a left basket again and easily make a purchase if you left the checkout we save following information in the preorder register:

  •     E-mail
  •     Items you added to the shopping cart
    Legal basis for saving: Interest balance,
    Shelf life: 3 months


How are your data protected?

When you submit your personal information to us, you can be sure that:

  •     No unauthorized personal can access your personal information
  •     We do not lend, rent, lease or sell any personal data to other companies or individuals.
  •     We have taken the technical security measures needed to protect your personal data from unauthorized access, change and deletion.


Who can your information be provided to:
We may disclose your information to third parties in order to fulfill our commitment to you as a customer, for example to payment service providers, warehousing companies, freight companies and communications services.

We may also provide your information to companies that provide address updates services to ensure that we have the right address information for you. Personal data may also be provided by us if it is necessary to comply with applicable legal requirements or government requirements, to safeguard our legal interests or to detect, prevent or pay attention to fraud and other security or technical issues.
 
Your rights

  • You are entitled to, after a written application, inform us of the personal information we have stored about you and how we treat them - a so-called registry extract.
  • You are entitled to a correction regarding personal data that we are processing about you.
  • You are entitled to request that your personal data be removed if they are no longer necessary for the purpose for which they were collected. However, there may be legal requirements that we can not immediately delete your personal data in, for example, accounting and tax laws. We will then end the processing done for purposes other than complying with the legislation.
  • You are entitled to data portability. It implies the right to, under certain conditions, extract and transfer your personal data in a structured, widely used and machine-readable format to another personally responsible person.
  •  You are entitled to challenge personal data being processed performed on the basis of a balance of interest. If you object to such treatment, we will only continue treatment if there are legitimate reasons for treatment that weigh heavier than your interests.

If you do not want us to process your personal information for direct marketing, you are always entitled to object to such treatment. Once we have received your objection, we will cease processing your personal data for such marketing purposes.
 
Please refer to the following address in such cases:
Nestor Designs
Brogränd 23
83141 Östersund
 
You can also email to: info@johannanestor.com
 
Change of privacy policy
We may make changes to our privacy policy. The latest version of the privacy policy is always available on this site. For updates that are critical to our processing of personal data (such as change of specified purposes or categories of personal data) or updates that are not critical to the treatment but which may be of crucial importance to you, you will find information on our website and by e-mail. When we provide information about updates, we will also explain the meaning of the updates and how they affect you.